Contact Us
Have a question, suggestion, or found a bug? We'd love to hear from you. Send us an email and we'll get back to you as soon as possible.
BanglaTools is a community-driven project built for the Bengali-speaking world. Whether you are a student who discovered an encoding issue, a publisher who needs a specific Bijoy mapping, a developer who wants to integrate our conversion logic, or a user with feedback on how we can improve — your input helps us build better tools for everyone.
Response Time
We typically respond within 1-2 business days. For urgent bug reports affecting conversion accuracy, we prioritize same-day responses when possible.
What to Include
To help us assist you quickly, please include as much of the following as possible:
- • Your browser and operating system (for bug reports)
- • The specific tool you were using and the URL of the page
- • The text you tried to convert (for conversion issues)
- • The expected result vs. what actually happened
- • A screenshot if applicable
- • The Bijoy or Unicode font you are using (if relevant)
Types of Inquiries We Handle
- • Bug reports — something is broken or not working correctly
- • Conversion accuracy — a specific word or conjunct converts incorrectly
- • Feature requests — suggestions for new tools or improvements
- • Integration questions — using our conversion logic in your own project
- • Privacy concerns — questions about data handling and cookies
- • Partnership or collaboration inquiries
Frequently Asked Questions
Are all tools really free?
Yes. Every tool on BanglaTools is completely free with no registration required. We are supported by advertising, which allows us to keep the tools free for everyone.
Do you store my text?
No. All processing happens in your browser. Your text is never sent to our servers, never stored, and never logged. This is a core privacy principle of BanglaTools.
Can I request a new tool?
Absolutely. We are actively expanding our tool collection. Send us an email describing the tool you need, what problem it solves, and any examples. We prioritize tools that help the most users.
A specific word converts incorrectly. What should I do?
Please send us the exact input text, the tool you used, the expected output, and the actual output. We will investigate and update our mapping tables if needed. Rare conjuncts and non-standard font mappings are the most common sources of conversion errors.
Can I use the converted text commercially?
Yes. You are free to use the converted text for any purpose — personal, educational, or commercial. The tools produce output that you own. However, please ensure you have the rights to the original input text.